Add a Preview Rendering to my Order -

$1.00


Ask a question

~ Renderings are done in the order that orders are placed, please check your Esty messages/convo's for your rendering to review so it can be carved.

~ This usually adds a few days to the turn around time of your order unless you check your Etsy message box frequently to approve your rendering.

~ Once your rendering is approved, it gets in line to be carved.

~ The quicker you approve your rendering, the quicker your sign will be shipped.

~ Renderings not approved within 3 days will be carved to ship your item in a timely manner.

~ Please check your messages within 24-48 hours. This time may vary in extremely busy seasons.

We try to do renderings in the early mornings or late at night to expedite this process. We answer messages Monday -Friday 6 a.m. - 3 p.m. Central Time.

Thank you,
TopGrainWoodShop

Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Payments

Use Direct Check Out or PAYPAL

Shipping from United States

We use United States Post Office and Larger Signs will be shipped via FedEx.
~Please use a good mailing address.
~RUSH ORDERS NEED TO PURCHASE A RUSH FEE.
~Rush Fee is not for RUSH Shipping.

Refunds

Sorry, No Refunds on Personalized Custom Orders. We begin incurring fee's as soon as you click on our ad in Etsy, and again at checkout, Thank you for understanding.
Please look at the Shop Announcement Page Prior to Purchasing a Hardwood Sign from Us to Understand our Process and the Use of Real Character Hardwood.

Frequently Asked Questions

Custom and personalized orders

We are happy to personalize your sign with something unique to you, please message us your special request before checking out to discuss your ideas.

Custom Requests & Questions

We are happy to answer questions here thru Etsy messages. We do not give out our personal phone number for privacy reasons. Please send all messages thru Etsy so we can keep track of our conversations. We answer questions Monday-Friday 6am-3pm Central Standard Time, between working on on orders. Thank you for your patience.

How long does it take to ship an outdoor sign?

Outdoor Signs ordered with an Outdoor Marine Finish, this is a special finish that must cure in between coats. It drys better in low humidity, so dry times vary due to Mother Nature. Please allow 2-4 weeks for these special items for the best finish possible.

Care Instructions

Outdoor Signs will not last forever outside due to the Great Outdoors, they will need some attention each season. Please keep this in mind when placing your sign outside, it will last longer under cover or in the shade. Outdoor Marine Finish has UV protector in it, but you will need to reapply some outdoor UV protector seasonally to keep it from fading and warping. Even outdoor woods need care just like we need sunblock when we are outside, I recommend using "General Finishes~Outdoor Oil" to help maintain your sign seasonally. If you want a good, outdoor marine finish to reapply, I also recommend "Waterlox Marine Finish" to protect your wood if it is placed a humid climate or by the ocean etc.

Legal imprint